Serving Greater Houston
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Super Speed Remodeling
Super Speed Remodeling
Speed You Can Trust

Privacy Policy

Last updated [MONTH DAY, YEAR]

This policy explains what personal information Super Speed Remodeling collects when you use this website, request a consultation or work with us on a remodel, how we use that information, who we share it with, and the choices you have. Please read it alongside our Terms and Conditions.

Section 01

Who we are

Super Speed Remodeling is the trading name of [COMPANY LEGAL NAME], a kitchen and bathroom remodeling contractor serving Greater Houston, Texas, with its principal place of business at [MAILING ADDRESS].

In this policy, "we", "us" and "our" mean [COMPANY LEGAL NAME]. "You" means anyone who visits this website, contacts us, or engages us to carry out work. We are responsible for the personal information described here.

Section 02

Information we collect

We collect information you give us directly, information created while we carry out your project, and a limited amount of technical information collected automatically when you use this website.

  • Contact details you submit through a form on this site or give us by phone: your name, phone number, email address and the address of the property to be remodeled.
  • Project details: the room you want remodeled, your budget range, your timeline, and any photographs, plans or measurements you send us.
  • Consultation and project records: notes, measurements and photographs taken during an in-home visit, and the estimates, contracts, change orders and warranty records we prepare for you.
  • Technical information: your IP address, browser and device type, the pages you view on this site, and the website or advertisement that referred you.
  • Communications: the content of emails, text messages and notes from phone calls between you and our team.

We do not ask for your Social Security number, your bank login details or your full payment card number through this website, and you should never send them to us by email or text message.

Section 03

How we use your information

  • To respond to your enquiry and schedule your consultation.
  • To prepare estimates, contracts, change orders and warranty records.
  • To order materials and coordinate crews, suppliers and inspectors for your project.
  • To send appointment reminders and project updates.
  • To send you information about our services where you have asked for it or where the law otherwise allows it.
  • To understand how this website is used and which advertising produces real enquiries.
  • To meet our legal, tax, licensing, permitting, insurance and warranty obligations.

We do not use your information to make automated decisions that produce legal or similarly significant effects for you.

Section 04

Phone calls and text messages

When you submit a form on this website you may be asked to agree to receive phone calls and text messages from us at the number you provide, including messages sent by an automated system. That consent is not a condition of purchase, and you can decline and still request a consultation by calling us.

Message frequency varies and message and data rates may apply. You can stop text messages at any time by replying STOP, and you can request help by replying HELP. You can also ask us to stop calling or texting by emailing info@superspeedtx.com or calling (346) 683-3551.

We keep a record of the consent you gave, the number it applies to, and any request you make to opt out. We do not share your phone number or your messaging consent with third parties for their own marketing.

Section 05

Cookies and tracking

This website uses cookies and similar technologies to keep the site working, remember your preferences and understand how visitors use it. The consultation forms on this site are provided by our customer relationship platform, which sets its own cookies when you interact with them.

We also use [LIST YOUR ANALYTICS AND ADVERTISING TOOLS, FOR EXAMPLE GOOGLE ANALYTICS 4, GOOGLE ADS, META PIXEL] to measure traffic and advertising performance. These tools may set cookies that recognise your browser across websites.

You can block or delete cookies through your browser settings, and most browsers let you refuse cookies from specific sites. If you block cookies, parts of this website may not work as intended.

Section 06

Who we share information with

We share your information only where it is needed to do the work you have asked for, to run our business, or to meet a legal obligation.

  • Subcontractors, installers and suppliers who need your address and project details to carry out or deliver part of the work.
  • Software providers who host this website, run our forms, store our files, and send our email and text messages.
  • Permitting authorities, inspectors and utility providers, where a permit or inspection requires it.
  • Finance partners, only if you choose to apply for financing through us.
  • Our accountants, insurers and legal advisers.
  • Any party we are required to share with by law, subpoena or court order, or to protect the safety or legal rights of any person.

We do not sell your personal information, and we do not disclose it to third parties for their own independent marketing.

Section 07

How long we keep information

We keep enquiry records that do not become projects for [NUMBER] years, so that we can answer questions if you come back to us later.

We keep contract, payment, permit and warranty records for [NUMBER] years, or for longer where Texas law, our insurers, or the warranty we gave you require it. When a record is no longer needed we delete it or remove the details that identify you.

Section 08

How we protect information

We use access controls, encrypted connections and reputable service providers to protect the information we hold, and we limit access to the people who need it to do their job.

No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a breach affects your personal information we will notify you and the relevant authorities as required by Texas law.

Section 09

Your choices and your rights

We will act on the following requests from Texas residents, whether or not the Texas Data Privacy and Security Act applies to a business of our size:

  • Confirm whether we hold personal information about you, and get a copy of it.
  • Correct information that is inaccurate.
  • Delete information we hold about you, unless we are required to keep it for a contract, warranty, tax or legal reason.
  • Opt out of targeted advertising.
  • Stop receiving marketing emails, calls or text messages.

To make a request, email info@superspeedtx.com or call (346) 683-3551. We will verify your identity before we act, and we will respond within 45 days, or tell you if we need more time.

If we decline your request you may appeal by writing to info@superspeedtx.com with the word "Appeal" in the subject line. If we decline your appeal, you may complain to the Texas Attorney General.

Section 10

Children and other websites

This website is intended for adults arranging work on a property. It is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us at info@superspeedtx.com and we will delete it.

This site links to other websites, including our review profiles and our trade association memberships. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Section 11

Changes and how to reach us

We may update this policy as our services, our tools or the law change. The date at the top of this page shows when it was last revised, and any change takes effect when we post it here.

If you have a question about this policy or about the information we hold, contact us:

[COMPANY LEGAL NAME], [MAILING ADDRESS] · (346) 683-3551 · info@superspeedtx.com

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